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To begin, select an alert using the dropdown on the left. Then, either find the individual’s username or email using the other two dropdowns. You can then configure this particular alert to go to that one individual with unique settings not found elsewhere on your account.
Individual Alerts are primarily used to track known issues using refined alert criteria without disrupting the regular flow of alerts. For example, you can add your equipment maintenance partners to your account and assign them access to items from the “Connected Equipment Alarm” that you would not want to go to your location’s staff so that they can efficiently diagnose an issue with your equipment.