Individual Alerts
- PhD Operations
This section of alerts is completely independent of all other alert functionality. Configurations, suspensions, subscriptions, and settings from other Alerts sections will not apply to any settings in the Individual Alerts section. The only overlap is that users will not appear as an option in this section unless they have a selection made in the Alert Messaging tab in their settings in the Users section.
To begin, select an alert using the dropdown on the left. Then, either find the individual’s username or email using the other two dropdowns. You can then configure this particular alert to go to that one individual with unique settings not found elsewhere on your account.
Individual Alerts are primarily used to track known issues using refined alert criteria without disrupting the regular flow of alerts. For example, you can add your equipment maintenance partners to your account and assign them access to items from the “Connected Equipment Alarm” that you would not want to go to your location’s staff so that they can efficiently diagnose an issue with your equipment.