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Open Kitchen can automatically send alarm/alert messages to the user when an alarm condition is detected by a piece of equipment.  This type of "Alert" is called the "Connected Equipment Alarm" in Open Kitchen. The message is controlled by the content of the Alerts sheet in the data dictionary.

Sections:

  1. Example

  2. Message

  3. Condition

  4. Causes

  5. Troubleshooting

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alert_example
alert_example
Data Dictionary Template Example:

Key

Enum/Bitmask Value

Message Type

Message

fault

1

message

E-01 Broken Bottom Temp Sensor Reported

fault

1

condition

E-01 Broken Bottom Temp Sensor Reported

fault

1

causes

Component failure

fault

1

troubleshooting

Service Required

fault

2

message

E-02 Broken Heatsink Temp Sensor Reported

fault

2

condition

E-02 Broken Heatsink Temp Sensor Reported

fault

2

causes

Component failure

fault

2

troubleshooting

Service Required

fault

4

message

E-03 Current Too High

fault

4

condition

E-03 Current Too High

fault

4

causes

Input line current (instantaneous)

fault

4

troubleshooting

Remove power from the unit and allow it to cool

fault

8

message

E-06 Line Voltage Too High

fault

8

condition

E-06 Line Voltage Too High

fault

8

causes

Line voltage >264V

fault

8

troubleshooting

May result from power grid fluctuation and should disappear once voltage returns to the normal level

fault

16

message

E-07 Line Voltage Too Low

fault

16

condition

E-07 Line Voltage Too Low

fault

16

causes

E-07 Line Voltage Too Low (<84V)

fault

16

troubleshooting

May result from power grid fluctuation and should disappear once voltage returns to the normal level

fault

32

message

E-08 Zero Cross Frequency Out of Range

fault

32

condition

E-08 Zero Cross Frequency Out of Range

fault

32

causes

Zero Cross Frequency Out of Range (30-80Hz)

fault

32

troubleshooting

Turn unit off for 5 seconds and turn back on

fault

32

troubleshooting

Plug unit into an outlet on a different circuit breaker

fault

64

message

E-13 Dry Kettle

fault

64

condition

E-13 Dry Kettle

fault

64

troubleshooting

Remove the dry kettle

fault

64

troubleshooting

Press the Power icon

fault

128

message

E-16 Communication Error

fault

128

condition

E-16 Communication Error

fault

128

troubleshooting

Reset the power by pressing the Power icon

Open Kitchen will automatically create and format text messages, email messages or mobile application notifications based on the content of the Alerts sheet.

...

To automatically generate and render the Alert messaging there are several components that are captured in the Data Dictionary.  An example of setting up the Alert Message for a set of possible alarm conditions is shown in Figure 9 Example Alert Messaging Configuration.

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alert_message
alert_message
Message

Message the subject of the email as well as the title of the message displayed in the email or text body.  In example Figure 11 Example Email Alert Message the message field is "E-08 Zero Cross Frequency Out of Range".

Only one message can be supplied per ENUM/bitmask value.

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alert_condition
alert_condition
Condition

Condition is used on the Open Kitchen Spotlight page to display current active issues with equipment.

Only one condition can be supplied per ENUM/bitmask value.

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alert_causes
alert_causes
Causes

Causes defines a set of bullet possible causes for a specific alert/alarm condition.  Multiple possible causes can be supplied for a specific alert/alarm condition by including them in the Alert Data Dictionary sheet.

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alert_troubleshooting
alert_troubleshooting
Troubleshooting

Troubleshooting defines a set of troubleshooting steps for a specific alert/alarm condition.  Multiple troubleshooting steps can be supplied for a specific alert/alarm condition by including them in the Alert Data Dictionary sheet.

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