ConnectWare End-of-Line Testing Tool Configuration

ConnectWare End-of-Line Testing Tool Configuration


🛠 Partner OEM Training Guide

Title: Verifying Equipment Connectivity with the End-of-Line Test Tool
Platform: admin.sitesage.net
Software by: Powerhouse Dynamics
Audience: OEM Manufacturing Teams


📡 1. Setting Up Your Secure Access Point

🧪 Designate a Secure Access Point (SAP)

To use this tool in your facility:

  1. Identify the SAP's Device ID (7 digits)

  2. [Insert picture showing where to see it]

  3. Send it to connectware@powerhousedynamics.com

  4. Powerhouse Dynamics will enable this SAP for end-of-line test use

🔐 2. Accessing the End-of-Line Test Tool

  1. Open a Web Browser
    Go to admin.sitesage.net.

  2. Log In

    • Enter your provided username and password.

    • If you do not yet have credentials, email connectware@powerhousedynamics.com to request access.

    • If two-factor authentication is enabled, complete the authentication step.

⚠️ Initial load may take 1–2 minutes. This will improve over time as the platform is optimized.


🧭 3. Navigating to the Manufacturer Connectivity Test

  • After logging in, you will land on the Devices tab.

  • Ignore most data here; instead, click on the “Manufacturer Connectivity Test” tab.

  • Allow the screen a moment to load.


🔎 4. Looking Up Your ConnectWare Module

  • Find the serial number on the device label:

    • Prefixes include CWV1, CW2A1, etc.

    • Followed by six digits, e.g., 005289

  • Enter either the full serial or just the digits (e.g., 5289) into the lookup field and click Look Up.

In the section labeled “ConnectWare Module Data” you will now see:

  • Connection Status (Should say “Connected”)

  • Firmware Version (Shows actual vs. desired version)

  • Wi-Fi Settings Updates (Indicates if config commands were sent)

  • Firmware Update Progress, if applicable

image-20250409-175628.png

Modules begin auto-updating firmware as soon as internet access is detected.


📊 5. Validating Data Is Flowing from Equipment

The second section titled “Connected Equipment Data” shows equipment-level data. This is critical to verify full connectivity.

  • Ensure you see:

    • ConnectWare serial number (CWM Serial)

    • Equipment Device ID (OKE Device ID)

    • OKE Model ID: model of equipment (Bullet, Imvection, etc)

    • OKE Firmware (UI firmware version running on equipment)

    • Last received from OKE (last time data was received from the equipment - should be within 1-2 minutes of timestamp from step 3 “CWM Last Connected”

image-20250409-175842.png

⚠️ If equipment data is missing, the module may be connected but not communicating with the controller. Check cables, ports, or connectors.


🌐 6. Pre-Loading Customer Wi-Fi Credentials

If your customer has provided SSID and password:

  1. Enter the SSID and Pre-Shared Key (PSK) in the provided fields.

  2. Click Submit to push the credentials to the module.

  3. Once you push the credentials to the module, the equipment will no longer be connected to the end-of-line SAP, and will no longer be visible.

This prepares equipment to auto-connect when powered at the customer site.

💡 Some OEMs simulate the customer network at the factory by broadcasting their SSID/password via their own access points. This allows a full pre-shipment connectivity test.


🔁 7. Testing Multiple Units

  1. After testing one unit, simply input the next module’s serial number.

  2. If SSID/PSK was previously submitted, they will persist between tests.

  3. Verify connectivity and data flow for each unit in sequence.


✅ Final Checklist Before Shipping

Checkpoint

Goal

Checkpoint

Goal

✅ Module shows “Connected”

Communicates with Open Kitchen

✅ Firmware is current

Actual matches Desired

✅ Equipment data is visible

Ensures manufacturer’s equipment is communicating with CWM

✅ SSID/PSK loaded (if needed)

Enables field auto-connection


📬 Support

If you have any issues, email connectware@powerhousedynamics.com for assistance.