Integration Requirements Survey

Instructions

Please fill in the answers below in this description. The intention of this survey is to get us the top-level information about what is possible with this equipment.  Further details will be captured in follow-up conversations. This should help us gather enough information to scope the magnitude of the project up front and help us recommend to the firmware developers what types of data should be in the data dictionary.  These questions are to be asked in an interactive meeting on video if possible.  

OEM partner brands should fill out the following and send it to the Powerhouse Dynamics product team at connectware@powerhousedynamics.com

Project Questions:

1. Partner brand name:

2. Equipment model family:

3. Equipment model name:

4. Project champion at partner brand:

5. Firmware development technical contact:

6. Partner business contact:

7. Please attach a company logo.

8. Please attach an equipment image.

Questions about other similar equipment from this partner brand: 

1. What similar models may use ConnectWare and be integrated into Open Kitchen? 

2. What are the physical and functional differences between these models? 

Questions about this specific model:  

1. What is the business opportunity driving your need to connect this model?

2. How many units in 2024 do you estimate having a paid subscription to Open Kitchen?

3. How many units in 2025 do you estimate having a paid subscription to Open Kitchen?

4. Can you present the equipment to us and tell us how it works?  What are the normal tasks that you do with or to this piece of equipment? IE cleaning, cooking etc.  

5. What is the competitive advantage of this equipment? 

6. Is this a new model, or one that is in the field which you plan on upgrading in the field? 

7. Is there data that the equipment currently generates that needs to be reported/documented such as HACCP?  

8. What is the biggest cost of running the equipment (energy, supplies, maintenance, operators, training, etc.)?  

9. How often does the equipment require maintenance? Is this typically scheduled, or event-driven?  

10. Does this equipment require remote menu or recipe distribution?  

11. Does this equipment have different states that customers may wish to track for visibility on utilization?  

12. Do you want Over the Air (OTA) Firmware Updates supported on this model?   

13. How does the equipment currently present faults to the user on the console?  

14. What are the most common faults and how often do they typically occur? 

15. Does this product have multiple containers, zones, lanes, or vats which might have different status, alerts, or faults?  

16. Would it be valuable to warn or alert the user based on the analysis of equipment data?  

17. Does this equipment process something in batches? IE Fry oil, coffee, etc.  

18. How would we count usage for both the overall equipment operation, as well as parts or systems within the equipment? IE Mean Time Before Failure (MTBF) 

19. What insights on this product are important to show at the enterprise level (multiple stores)? 

20. Are there any special features of this equipment that would be valuable to set, configure, monitor, or analyze remotely? 

21. What cloud connected capabilities do you feel are the most important to have for your first customer?