Implications of a Security Compromise Event

 

Equipment Compromised:​

  • If equipment supports bi-directional flow of data, a malicious agent could change settings, potentially causing problems with the equipment’s functionality​

  • Could glean insights on the business based on data from the equipment​

  • If using Virtual ConnectWare, could hack OS on equipment controller, introducing a bot on the controller that could be used for malicious intent on the customer network or elsewhere on the web (equivalent to a PC being hacked with a bot)​

  • Recourse: disable Open Kitchen on equipment until the issue is resolved​

Open Kitchen Compromised:​

  • Denial-of-service attack on Open Kitchen would bring down Open Kitchen service, preventing user access​

  • Could get insights on customers’ business from equipment-related data​

  • Could remotely change equipment settings for equipment that supports bi-directional communication​

  • Recourse: disable Open Kitchen on equipment until the issue is resolved​